International Hospitality Enterprises

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Assistant Housekeeping Manager

Assistant Housekeeping Manager

# de posiciones 
2
Localización 
PR-San Juan
Experiencia (Años) 
..
Departamento 
Housekeeping / Ama de Llaves
Tipo 
Regular Full-Time

Más información acerca de este empleo

Descripción general

The hotel business functions seven days a week, 24 hours a day. All Team Members must realize this fact and be aware that at all times it may be necessary to move Team Members from their accustomed shift as business demands change. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

 

 

Responsabilidades

  • To establish a high degree of Excellency in our Guest rooms, suites and corridors, ensuring the Guest receives only the highest standard of services that are equal to the high level of Guest and Management expectations.
  • Responsible for training of all Room Attendants.
  • Ensure all floors are stocked properly and adherence to all pars.
  • Ensure the standard of the Guest rooms is equal to our high degree of Excellency.
  • Inspect and complete inspection reports.
  • Ensure Lost & Found items are turned directly in to the Housekeeping Coordinator on a daily basis. These items are never to be left on the floor overnight.
  • Be responsible for the input of all status of Guest rooms.
  • Ensure the daily discrepancy report is completed and distributed to the front office manager and accounting department.
  • Ensure housekeeper is working at all times and that they are fully equipped with the supplies that they need to take care of the Guest.
  • Exhibit a high degree of anticipatory hospitality, greet Customers at all times and exhibit philosophy of one-stop shopping.
  • Complete any special assignment, directed by the Executive Housekeeper or the Director of Guest Services promptly.

Cualificaciones

  • Previous experience in the position
  • Guest-focused personality
  • Good physical health
  • Self-starting individual
  • Organized disposition
  • Fully Bilingual a Must(Spanish/English)

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